Sean O’Neill: Life as Residence Collection’s Brand Ambassador

From what initially started as a part-time job preparing marketing orders, Sean O’Neill has progressed to reportedly become a valued member at The Residence Collection, and will be celebrating three years with the company in April this year.

Sean said he was drawn to The Residence Collection due to the company’s high standards and the hardworking and creative culture.

Sean commented: “To me, The Residence Collection is unique, professional and elite; I believe that they stand out in comparison to other window and door companies due to their impeccable quality of the products.”

In his current role as the Internal Sales Brand Ambassador, Sean is in regular contact with installers to ensure support is provided for them to make sure the homeowners’ journey with The Residence Collection is an enjoyable experience.

Sean has expressed that he feels proud when homeowners inform him of their successful journey with their installer and how his role, in particular, providing support and important information, played a huge part in securing their dream windows or doors.

Sean stated: “Receiving positive feedback from customers is such a rewarding feeling and makes me feel like I have succeeded. It just shows how being friendly and caring throughout the customer’s entire journey with us can positively impact our feedback by ensuring our quality of service is just as important as the quality of products they receive.”

From starting as a Part-Time Marketing Administrator to now, Sean reportedly cannot wait to continue his career at The Residence Collection. “We are always looking for new ways to evolve and be ahead of the game. Without a doubt, we have so many more things planned behind the scenes, and I know that the future is exciting for The Residence Collection.

Jo Trotman, Sales and Marketing Manager at The Residence Collection, commented: “Sean is an amazing example of one of our brand ambassadors and knows exactly how to ensure customers have a smooth-running and personalised experience with us and the installers.

“We can’t wait to continue watching his career evolve with the ongoing support of the team. We aim to create an environment where hardworking and talented people like Sean can succeed with the company.”

For more information about The Residence Collection, visit: The Residence Collection | Industry Leading Windows & Doors