TCA / Order Processor
  • Company/agency name: MacGregor Recruitment Solutions Ltd
  • Location: North West
  • Job type: Full-time
  • Salary: ££27-28k

Strong window & door product knowledge & order processing skills and looking for a new opportunity?

MacGregor Recruitment have an opportunity for an experienced Trade Branch Assistant in the Farnworth / Swinton area of Manchester.  This is a great opportunity to join an established and highly successful manufacturer and supplier of windows and doors to trade, with multiple trade branches across the UK.

Branch Assistant role:

  • Joining a branch team of 4 you will help ensure that the trade customers receive an excellent service
  • Building great customer relationships, answering face to face and email enquiries and recommending products
  • Processing window & door quotations using a window designer system, process orders and take payments
  • Support with branch sales by chasing up quotes given and outbound calls to lapsed and potential customers
  • Administration, arranging deliveries / collections, updating customers and helping the branch operations

Skills & Experience:

  • Product knowledge of upvc / aluminium windows and doors is essential
  • Experience of processing quotes and orders using window designer / business micros or similar
  • Good customer service, communication and rapport building skills
  • Proactive in approach, with good team working skills

The Package:

  • Salary circa £27-28k plus a monthly branch bonus scheme
  • 5 weeks holiday plus statutory (33 days in total)
  • Monday to Friday working  (08.00-17.00 Mon-Thur, 4PM finish on Fridays)
  • Pension, 2 x life assurance, staff discount, employee assistance and Perkbox, giving a wide range of retail and big brand discounts